Terms and conditions
SPECIAL PRICES TERMS
- No exchange No returns
- No ongoing offer or discounts can be clubbed
FREE SHIPPING TERMS
- Domestic Orders: Free shipping on all orders above ₹1500.
- We may revise and update our website conditions at any time and your continued usage of this website means you accept those changes. While FINE LINES aims to ensure that the information in this website is correct, sometimes errors do occur for which we apologize. Please refer back to these website terms & conditions of use from time to time so that you are aware of the revised and current terms and conditions.
- The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
- All prices, unless indicated otherwise are in Indian Rupees.
- By indicating user's acceptance to purchase any product or service offered on the site, the user is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.
- In a credit card transaction, you must use your own credit card. Fine lines
- will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
- All references to Rupee on this website are in Indian currency. Indian prices are different to International prices due to taxes/duties , and the laws of the countries they have been bought from. In cases of International shipping , prices may vary when logging into the site from different postal codes and locations. Each product is priced at its Maximum Retail Price(MRP). Prices are subject to change at any time , without any notifications. All rights to change prices are reserved by Fine Lines.
- Prices of products available at retail outlets are only available within India.
No product can be sold for Indian prices outside the country.
- After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation on orders after the product has been dispatched from our warehouse.
- In case of cancellation, there is no credit refund given on the purchase amount, but you may exchange it for another product(s) of same or higher value by paying the remainder. You may also opt for credit note that can be redeemed later for any future purchase on our website with validity of 2 months.
- Note: Any delay in delivery due to unexpected circumstances in transit, order cannot be cancelled. In case of cancellation no credit refund will be provided.
COLOR VARIATIONS / WEAR & TEAR
- Leather : Reproduction of colors is as accurate as possible, although please note, colors available at the stores may vary slightly from what is displayed on your monitor. Also, leather is a natural material and a slight variation is bound to appear in each item.
- Digital Printing on leather : Some of our items such as wallets and small leather products have digital printing on leather . As the inks used for printing react differently on each skin , slight variations might occur. Also hairline cracks might be visible over time due to general use . These are not defects but enhance the look and feel of our products over time.
- Fabric : Some products have digital printing on fabric on which slight variation might occur in different parts or patches. This is a general property of the fabric which cannot be controlled.
- Powder Coating : Some products in our range would have the use of powder coating on them , mainly luggage and trunks. Powder coated products are susceptible to scratches and chipping over time. These products are not meant for heavy use.
- Hardware Color : Some of the products with metal hardware might tarnish or lose its shine over time due to weather conditions and usage. These are changes which occur due to the varied use and handling of the product by the customer and cannot be held against the manufacturers.
- Defects and Scratches : All Fine Lines products are hand crafted , hence no two products are identical in their absolute measurements. There might be a slight change, but minimal to the eye which therefore would not change the essence of the design.
- Scratches and Marks: Scratches and marks on the leather surface are a part of the characteristics of the material. They do not qualify as defects. This can happen due to use over a period of time which enhances the look and feel of the product, adding to its vintage appeal. Some types of leather might have a slight patina on the surface due to usage and is the quality of the leather. Products are only designed seeing and keeping in mind all the above mentioned factors. Marks are common on leather as each skin is different to the other, as no two skins are the same. Please note, these are NOT considered as defects or rejects. Scratches and marks on the leather surface are a part of the characteristics of the material. They do not qualify as defects. This can happen due to use over a period of time which enhances the look and feel of the product, adding to its vintage appeal. Some types of leather might have a slight patina on the surface due to usage and is the quality of the leather. Products are only designed seeing and keeping in mind all the above mentioned factors. Marks are common on leather as each skin is different to the other, as no two skins are the same. Please note, these are NOT considered as defects or rejects.
- Ceramic Product: We do not offer any replacement policy for Ceramic goods that are damaged after usage.
- NOTE: Color variation cannot be subject to rejection of goods or merchandise.
- All Fine Lines Products are dyed in Natural Vegetable Dyes, in accordance to International Standards.
- Please note that the assistance provided in terms of exchange, return or repair of damaged products shall remain specific to the country where the product was purchased.
PRODUCT AVAILABILITY & ASSEMBLY
Due to popularity or short interruption of supply, some items may be unavailable or out of stock. Also at present, only a selection of our goods are available for online orders. We intend to extend this in future to a much wider range. As our retail outlets vary in size, it is possible that not all items are displayed in all stores. Some items may require self assembly. It may be necessary to make changes to product specifications. We reserve the right to make these changes at any time and without notice.
- This site and the materials and products on this site are provided "as is" and without warranty of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Fine lines disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Fine Lines does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Fine Lines does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.